link4life e-satis – Link4Life

La solution Link4Life E-Satis accompagne vos patients dès la sortie de votre établissement et les encourage à améliorer votre e-réputation.

Traitez en temps réel les préoccupations des patients mécontents pour améliorer la qualité globale de leur séjour et booster votre évaluation E-Satis

Comment ça marche ?

Un processus en 4 étapes

ETAPE 1

A la fin de son séjour, Link4Life envoi à votre patient un message SMS l'incitant à remplir une enquête de satisfaction directement sur son téléphone, sans nécessité de télécharger l'application.

ETAPE 2

Le patient répond directement sur son téléphone aux questions qui lui sont posées

ETAPE 3

Une note globale attribuée au séjour peut donner lieu à un lien direct vers les avis Google afin d'améliorer la note de votre établissement

ETAPE 4

A la fin de l'enquête, un rappel au sujet du questionnaire national e-Satis est affiché afin d'inciter vos patients à y participer

Nos Partenaires

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